Kęstutis Štaras, Audronė Juodaitė-Račkauskienė, Daiva Čepuraitė


The article reviews the operation of out-of-hours service at PI “Centro poliklinika” during the period of four years, a range of services, operational specifics and outcomes. Benchmarking of this field of foreign countries was also carried out. The article provides the findings of a questionnaire survey conducted from October through December of 2014, involving 173 respondents who were delivered care by out-of-hours service.

Keyword(s): primary health care; personal health care institution; out-of-hours service; urgent care.
DOI: 10.5200/sm-hs.2015.080
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